FAQ's
D & S Comfort Control Affordable Heating & A/C Serving Central and Eastern Connecticut
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My Heating system won't work, What Shall I Do?
check switch located at the top of the stairs or near the entrance of the furnace area
check the breaker or fuse in the electric panel
push the reset on the furnace ONLY ONCE to see if it comes on
if it comes on and keeps running, schedule a check-up
if it comes on and runs for a minute and shuts off, call for a service problem
if you have a gas system, shut the power switch off for 30 seconds and turn it back on
if nothing happens call for a service call
if it starts and stops a short time later or runs but makes no heat, call for service
I Have No Hot Water, What Shall I Do?
Check the boiler with the same steps above
for oil fired water heaters check for power and then attempt to push the reset button
for gas fired water heaters check for power and check for a pilot light
for indirect water heaters your heating system must be operating. Follow the steps for
My Heating System won't work, What Shall I Do?
I Do Not Have Enough Hot Water, What Shall I Do?
If you have a tankless coil (in the boiler), the tempering valve could be the first culprit. If that doesn't fix
the problem the coil can be changed or a water heater can be added to the existing system (oil fired, gas fired
or indirect water heater)
How Often Should I Change My Air Filters?
The air filters should be changed every month of operation on normal filters. For special filters or higher
efficiency filters check with manufacturer specifications
How often Should My Heating System be Cleaned?
You heating system should be cleaned every year for dependability and efficiency